HR & Recruitment Operations Professional
Job Description
About the Role
We are looking for a proactive HR & Recruitment Operations Professional to join our operations team. The ideal candidate has practical experience with Talent Sourcing, Applicant Tracking, Onboarding and can manage processes, coordinate with stakeholders, and deliver consistent results. You will work cross-functionally to streamline operations and ensure high-quality HR & Recruitment Operations service delivery.
Key Responsibilities
- Manage and execute day-to-day HR & Recruitment Operations operations, ensuring tasks are completed accurately and on schedule.
- Coordinate with internal teams and external stakeholders to support business processes and project delivery.
- Handle responsibilities across Talent Sourcing, Applicant Tracking, Onboarding, Benefits Administration.
- Use tools such as BambooHR, Workday, Greenhouse to manage workflows and track deliverables.
- Create, maintain, and improve standard operating procedures (SOPs) and process documentation.
- Monitor key performance indicators and prepare regular reports on HR & Recruitment Operations operations.
- Identify process inefficiencies and implement improvements that enhance productivity and quality.
- Handle escalations and resolve issues promptly while maintaining a high standard of service.
- Stay current with HR & Recruitment Operations best practices and industry developments.
- Support onboarding and training of new team members.
Must-Have Qualifications
- 3+ years of professional experience in HR & Recruitment Operations or a closely related domain.
- Strong organizational skills with the ability to manage multiple tasks and deadlines.
- Proficiency with BambooHR, Workday, Greenhouse, Lever.
- Experience with process documentation, SOP creation, and quality assurance.
- Excellent problem-solving skills and attention to detail.
- Strong written and verbal communication skills in English.
- Experience coordinating across teams and managing stakeholder expectations.
- Ability to work independently in a remote-first environment.
Nice-to-Have Skills
- Certifications such as SHRM-CP/SCP Certification, PHR/SPHR Certification.
- Experience with Benefits Administration, Performance Management, HRIS Management.
- Experience with project management methodologies (Agile, Lean, Six Sigma).
- Familiarity with CRM or ERP platforms.
- Experience in client-facing or account management roles.
- Background in training, onboarding, or knowledge management.
Interview Tips
Technical Assessment
Ask the candidate to walk through a recent HR & Recruitment Operations project. Focus on architecture decisions and trade-offs.
Problem Solving
Give a real-world scenario involving HR & Recruitment Operations and evaluate their debugging approach and logical thinking.
Culture Fit
Assess communication style, timezone flexibility, and experience working with distributed teams.
Code Review
Share a code sample with deliberate issues. See how they identify problems and suggest improvements.
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